In a further step to enhance its services, Willowfield Credit Union has implemented a comprehensive support and maintenance programme alongside the Pallas EveryDay platform. This includes on-site hardware support for servers, workstations, laptops, printers, receipt printers, and network hubs, alongside telephone support and ongoing software development.

These improvements mean the credit union can respond quickly to technical needs, minimise downtime, and ensure smooth operations across all service points. Members benefit from uninterrupted, reliable access to their accounts and services, while staff can focus on delivering exceptional support. This initiative reinforces Willowfield Credit Union’s commitment to operational excellence and member satisfaction.